Inspirit has developed a Business Continuity Plan on how we will respond to events that significantly disrupt our business. Since the timing and impact of disasters and disruptions is unpredictable, we will have to be flexible in responding to actual events as they occur. With that in mind, we are providing you with this information on our business continuity plan.
Contacting Us – If after a significant business disruption you cannot contact us as you usually do at the Inspirit office 020 3559 6558. Contact the communications manager, Frankie Sikes on 07969 895834 firstname.lastname@example.org or Director of Learning and Development, Linda Bush 07958 504759 or email email@example.com or go to our website at www.inspirit-training.org.uk. If you cannot access us through either of those means, you should contact our Chair of Trustees Sydney Rawlins-Kinloch 07904 769644 for instructions on how the service is being maintained.
Our Business Continuity Plan – We plan to quickly recover and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the firm’s books and records, and allowing our customers to transact business. In short, our business continuity plan is designed to permit Inspirit to resume operations as quickly as possible, given the scope and severity of the significant business disruption.
Our business continuity plan addresses: data backup and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical location of employees; critical contractors, bank and counter-party impact; regulatory reporting; and assuring our customers prompt access to information and support if we are unable to continue our business.
We regularly back up our important records in a geographically separate area. While every emergency situation poses unique problems based on external factors, such as time of day and the severity of the disruption.
Varying Disruptions – Significant business disruptions can vary in their scope, such as only our organisation, a single building housing our organisation, the business district where our organisation is located, the city where we are located, or the whole region. Within each of these areas, the severity of the disruption can also vary from minimal to severe. Where possible staff will work remotely form home using digital technology to continue business operations. In a disruption to only our organisation or a building housing our organisation, we will transfer our operations to home or a local site when needed and expect to recover and resume business within one week. In a disruption affecting our business district, city, or region, we will transfer our operations to home or a site outside of the affected area, and recover and resume business within one month. If the significant business disruption is so severe that it prevents us from remaining in business, we will assure our customer’s prompt access to information and support including the return of unspent funds.
For more information – If you have questions about our business continuity planning, you can contact the Director of Learning and Development on 07958 504759 to request the full plan.